Privacy policy

Privacy policy

This Privacy Policy applies to Les Industries Bernard et Fils Ltée, registered in Quebec under this name in 1982, Les Industries Bernard et Fils Ltée has specialized in the production of pure maple syrup since the 19th century.

Les Industries Bernard et Fils Ltée is committed to respecting the information you provide when using this website and to maintaining the confidentiality and security of your personal data, which is data that relates to an individual and allows them to be identified, including their name, postal address, telephone number, and email address.

This policy describes Appalaches Nature Inc.’s practices regarding the processing of your personal information, including the collection, use, processing, transfer, storage, or disclosure of your personal information in connection with your use of this site. The application of this Policy remains subject to applicable laws, including legislation, regulations, and orders of all courts or other legitimate authorities, other legitimate requests, or legal proceedings.

Les Industries Bernard et Fils Ltée is committed to respecting and protecting the personal information of all individuals with whom it interacts. Les Industries Bernard et Fils Ltée will always process your personal information in accordance with applicable laws and the following principles:

  • Personal information is collected only with your consent;
  • Personal information is kept strictly confidential;
  • Personal information is used only for the purposes for which it is collected;
  • You may access your personal information upon request.

Personal information collected

As part of your interactions with the site, we may collect or process personal information, including:

  • Your contact information (name, address, email, or phone number) collected through the website’s contact forms;
  • Your communications with Appalaches Nature Inc.;
  • Data about your use of the site and the devices you use for this purpose.

Les Industries Bernard et Fils Ltée may also process your account information, profile information, and other personal information you provide to facilitate your use of the site.

General usage data

In some cases, personal information that includes technical characteristics and general usage data about the software and hardware used in conjunction with the site may be

processed (e.g., web browser type, referring or exit web pages, operating system version, hardware model of your device or personal computer platform, and IP address).

We do not collect any sensitive information, such as political or religious beliefs, ethnicity, sexual orientation, health, or any other sensitive information. We do not seek to collect information about minors. If you have concerns about your child’s privacy in connection with the site, or if you believe your child may have provided Personal Information, please contact us.

Cookies and pixel tags

A cookie is a small text file or piece of data that is downloaded and stored in your browser cache or device when you visit a website, without any impact on your computer.

We also use pixel tags (or analytical cookies) to optimize the user experience on our website. These analytical cookies provide us with information about how our website is used. This is why we ask for your permission to place this type of cookie.

 

By accessing our site, you consent to Les Industries Bernard et Fils Ltée using cookies and pixels, allowing us, among other things, to recognize you when you visit the site to facilitate your user experience and increase the speed at which pages are displayed during subsequent visits.

 

Most browsers are initially configured to accept cookies.

Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click on “Save preferences,” you authorize us to use the categories of cookies and extensions you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies via your browser, but please note that our website may no longer function properly.

Enabling/disabling or deleting cookies

You can use your web browser to automatically or manually delete cookies. You can also specify that certain cookies cannot be placed. Another option is to change your web browser settings so that you receive a message each time a cookie is placed. For more information about these options, refer to the instructions in your browser’s Help section.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after your consent when you revisit our websites.

How we use information

Unless required by law, we only use the personal information you provide to us to produce information or provide specific responses to your requests, and we will not use it for any other purpose without your explicit consent. The processing of your personal information is based on our legitimate interests related to your customer relationship with us.

How personal information is stored

We are committed to ensuring the security and confidentiality of your personal information and will not retain it longer than necessary for the purposes for which it was processed. When your personal information is no longer needed, it will be deleted.

 

From time to time, we may engage third-party service providers to assist us in managing the information technology systems used to process your personal information, ensuring that adequate levels of protection are in place to protect the integrity and security of all personal information processed and that applicable privacy and data protection laws are complied with.

 

These measures may include the use of standard contractual clauses or your consent. You may request further information about the legal safeguards used for such transfers using the contact details provided in this Policy.

How we protect personal information

We have implemented appropriate security measures to prevent the unlawful or unauthorized use and access of personal information or its accidental loss. We also seek to ensure that our service providers do the same.

Communication et divulgation de renseignements

We do not sell or rent personal information to third parties other than as described herein. We may disclose personally identifiable information in response to legal proceedings, such as in response to a court order or subpoena, at the request of a law enforcement agency, or when we deem it necessary to investigate, prevent, or take action against illegal activities, and otherwise as required by applicable law.

Communication and disclosure of information

General rights of all users

 

If you would like us to delete or correct your personal information from our records, please contact us using the contact details below, and we will respond within a reasonable time. Please note that we may be required to retain certain information by law or for legitimate purposes.

 

If you exercise the above rights and have questions about your identity, we may ask you to provide information that will allow us to determine your identity.

Our responsibility for external links

This Policy is limited to the personal information we collect and use through the site. We may provide links to external resources or other websites, including, but not limited to, our partners’ sites or social media sites such as Facebook. If you follow these links, you must use these sites in accordance with their applicable usage and privacy policies. Furthermore, we cannot be held responsible for the collection, use, and processing of information you may provide on these sites.

Policy changes

Les Industries Bernard et Fils Ltée reserves the right to modify this privacy policy at any time if necessary, always in accordance with applicable law.

Copyright

All content appearing on the Les Industries Bernard et Fils Ltée website or made available through it (such as text and graphics, photos, logos, icons, illustrations, video clips, digital files) is the exclusive property of Les Industries Bernard et Fils Ltée or its content providers, and this content is protected by Canadian and international copyright laws. The compilation of all content appearing on this site or made available through it is the exclusive property of Les Industries Bernard et Fils Ltée and is protected by Canadian and international copyright laws.

 

Any downloading or copying of information or content on the site is strictly prohibited without written consent. Les Industries Bernard et Fils Ltée reserves all rights not expressly granted to you herein. You may not misuse the information contained on the site, in accordance with the law.

Contact us

If you have any questions about our approach to privacy or wish to exercise any of the rights mentioned in this Policy, you may contact our Privacy Officer as follows:

Les Industries Bernard et Fils Ltée
104 Rue Industrielle-du-Boisé,
 Saint-Victor, QC.
G0M 2B0

Phone: 418 588-6109

Natural purity

NATURALLY DELICIOUS

The Bernard family has been making syrups for over 200 years. All our products are processed in our state of the art processing plant under the supervision of 5th generation Bernard Master Sugar Makers.